Privacy Policy

1. Identity of the Data Controller

The data controller responsible for this website is Kelxudo, with business address at Lamadrid 270, F5302, La Rioja, Argentina. You may contact us at info@kelxudo.com or by phone at +54 380 446-6246 with any privacy-related questions.

2. Scope of this Policy

This Privacy Policy explains how Kelxudo collects, uses, stores and protects personal information obtained through the website kelxudo.com and through direct communications with us. It applies to all visitors to the website and to individuals who contact us through the contact form or by other means.

3. Personal Data We Collect

We collect personal data only when you voluntarily provide it to us. The categories of data we may collect include:

• Contact data: name, email address, telephone number
• Enquiry data: the content of messages submitted through our contact form, including any building address or project details you choose to share
• Technical data: IP address, browser type, operating system and pages visited, collected automatically through server logs and cookies

We do not collect sensitive personal data (such as health information, financial data or national identity numbers) through this website.

4. Legal Basis for Processing

We process your personal data on the following legal bases under Argentine Law 25.326 (Personal Data Protection Law) and applicable regulations:

• Consent: when you submit the contact form and check the consent box, you give us permission to process your data to respond to your enquiry
• Legitimate interest: for the operation and security of this website and for responding to enquiries related to our services
• Legal obligation: where we are required to retain certain records by Argentine law

5. How We Use Your Data

We use the personal data you provide exclusively for the following purposes:

• Responding to enquiries submitted through the contact form
• Providing information about our services when requested
• Maintaining records of service-related communications
• Improving the operation and content of this website

We do not use your personal data for unsolicited marketing communications and we do not sell or transfer your personal data to third parties for commercial purposes.

6. Data Retention

We retain personal data submitted through the contact form for as long as is necessary to respond to the enquiry and for a reasonable period thereafter in case of follow-up. Technical log data is retained for a maximum of 12 months. If you request deletion of your data, we will comply within the timeframes required by Argentine law.

7. Data Sharing

We do not share your personal data with third parties except in the following limited circumstances:

• Service providers who assist in the operation of this website (such as hosting providers), under contractual data processing agreements
• When required to do so by Argentine law, court order or competent authority

8. Cookies

This website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Your Rights

Under Argentine Law 25.326, you have the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal data we hold about you
• Right of rectification: you may request correction of inaccurate data
• Right of deletion: you may request deletion of your personal data, subject to legal retention obligations
• Right of opposition: you may object to the processing of your data in certain circumstances

To exercise any of these rights, contact us at info@kelxudo.com. We will respond within the timeframes established by Argentine law. You also have the right to lodge a complaint with the Argentine Data Protection Authority (Agencia de Acceso a la Información Pública).

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or alteration. Our website uses HTTPS encryption for all data transmissions. Access to personal data is restricted to personnel who require it for the purposes described in this policy.

11. International Data Transfers

Your data is processed and stored within Argentina. Where any processing involves service providers located outside Argentina, we ensure that appropriate safeguards are in place in accordance with Argentine data protection law.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The date of the most recent update is shown at the top of this page. Continued use of the website after any update constitutes acceptance of the revised policy.

13. Contact

For any questions about this Privacy Policy or about the processing of your personal data, contact us at info@kelxudo.com or at our address: Lamadrid 270, F5302, La Rioja, Argentina.